Personal Care
Bathing, dressing, continence support and personal hygiene — delivered with privacy and respect.
Live-in Care Introductory Agency
Dignified live-in care, delivered at home.
We match families across the UK with carefully vetted, trained live-in carers — including specialists in complex care needs and end-of-life support — and coordinate with healthcare professionals to keep your loved one safe at home.
- 24/7
- Care availability
- 100%
- DBS-checked carers
- UK
- Nationwide matching
About Us
Care that respects the person, the family, and the professionals.
CareSetup Professionals Ltd is a UK live-in care introductory agency — we match families with carefully selected carers and coordinate with the wider care team so that loved ones can remain safely at home.
How an introductory agency works
As an introductory agency, we connect you with self-employed live-in carers whose skills match your needs. You retain choice and control; we handle vetting, matching, contracts and ongoing support.
We support individuals with complex care needs and those requiring end-of-life care by matching appropriately trained carers and coordinating with NHS clinicians, GPs, district nurses and hospice teams.
Person-centred
Matches built around each individual's wishes & dignity.
Coordinated
Working alongside healthcare professionals.
Transparent
Clear scope, honest communication, audited records.
Our Services
Specialist live-in support, matched to your needs.
Every live-in carer we introduce is selected for the personal-care needs of the household. Where clinical input is required, we coordinate with healthcare professionals — never in place of them.
Daily Living Support
Meal preparation, medication prompts, light housekeeping and companionship that brings routine and comfort.
Mobility & Wellbeing
Safe transfers, mobility assistance, falls-prevention support and encouragement to stay active.
Respite Care
Short-term cover so family carers can rest, with continuity for the person being supported.
Featured Service
Complex Care Needs
Tailored live-in support for individuals with high-dependency needs, delivered within a personal-care scope by trained carers and supported by external clinical oversight where required.
- PEG feeding support (with clinical oversight)
- Catheter & stoma care assistance
- Mobility & safe-transfer assistance
- Support for neurological conditions (MS, Parkinson's, stroke recovery)
- Coordinated working with district nurses & specialist teams
All clinical interventions remain the responsibility of registered healthcare professionals. Our carers provide trained personal-care support that complements their clinical plan.
Featured Service
End of Life Care (Palliative Support)
Compassionate palliative live-in support at home — focused on dignity, comfort and the wellbeing of both the person and their family, coordinated closely with the wider clinical team.
- Comfort, dignity and personal-care support
- Non-clinical pain-management support (positioning, comfort measures)
- Emotional and practical support for families
- Close collaboration with NHS, GPs and hospice teams
- Continuity of trusted carers wherever possible
Symptom management, prescribing and clinical interventions are led by qualified healthcare professionals. Our carers support the personal-care elements of the agreed plan.
Live-in Care
A trusted carer in your home — around the clock.
Live-in care offers an alternative to a residential setting, with a dedicated carer present in the home. It is particularly well suited to people with complex care needs and to families seeking continuity during end-of-life care.
- Continuous companionship and personal care, day and night
- Suitable for individuals with complex care needs requiring close support
- Appropriate for end-of-life scenarios where families want a familiar carer at home
- Consistent, named carers building trust over time
- Coordinated with district nurses, GPs and hospice teams as needed
- Helps people remain in the comfort of their own home
Who We Support
Specialist matching for every situation.
Our introductory service is designed for adults across the following bands. Every carer is matched to the specific personal-care needs of the household.
01
Older People
Adults aged 65+ who benefit from personal care and daily living support to remain safely at home.
02
Adults with Physical Disabilities
Personal care, mobility assistance and daily living support tailored to individual needs.
03
Adults with Sensory Impairment
Person-centred personal care for adults living with visual or hearing impairment.
04
Complex Care & End-of-Life
Adults with complex care needs and individuals receiving palliative care at home — matched with specialist carers alongside healthcare professionals.
05
Dementia
Calm, consistent personal care for people living with dementia, with continuity of carers wherever possible.
06
Mental Health Needs
Personal care and supportive routines for adults living with mental health conditions.
Download Our Care Guide
Helping families connect with trusted independent carers across the UK.
Need care for a loved one?
Tell us about your situation through our short client onboarding form. We'll arrange an assessment and start matching suitable carers.
Start client onboardingAre you a carer?
Join our register of vetted live-in carers. Complete our onboarding form to get matched with families across the UK.
Start carer onboardingDon't see your location? View all areas we support — we introduce live-in carers across England and Wales.