Specialist Service

Live-in Complex Care Needs

Tailored live-in support for individuals with high-dependency needs — delivered within a personal-care scope by trained carers and supported by external clinical oversight where required.

Trained carer assisting an older adult in a wheelchair at home

PEG feeding support (with clinical oversight)

Catheter & stoma care assistance

Mobility & safe-transfer assistance

Neurological conditions — MS, Parkinson's, stroke

Post-hospital discharge support

Coordinated care with district nurses

What we provide

Personal care delivered with skill, empathy and continuity.

High-dependency personal care

Trained carers experienced in supporting people with significant physical or cognitive needs — every day, with continuity.

Mobility & safe transfers

Hoisting, repositioning and transfer support to keep clients safe and reduce the risk of pressure injuries or falls.

Clinical task assistance

Support with PEG feeding, catheter and stoma care under the oversight and direction of registered healthcare professionals.

Neurological condition support

Experienced live-in support for clients with MS, Parkinson's, motor neurone disease and stroke recovery.

Post-hospital discharge

Smooth transitions from hospital to home, with continuity carers who follow the discharge plan from day one.

Multidisciplinary working

Active coordination with district nurses, GPs, OTs and specialist teams to keep care aligned and safe.

All clinical interventions remain the responsibility of registered healthcare professionals. Our carers provide trained personal-care support that complements their clinical plan.

Common questions

What families ask us most.

Can you support clients who need PEG feeding or catheter care?

Yes — within a personal-care scope and under the oversight of the clinical team responsible for that intervention. We work alongside district nurses and specialist teams, never in place of them.

Do you support post-hospital discharge?

Yes. We frequently support clients transitioning home from hospital — often arranging carers within days so the discharge can go ahead safely.

Are your carers experienced with neurological conditions?

We match carers with specific experience in conditions such as MS, Parkinson's, MND and stroke recovery, including communication and mobility needs.

Speak to a care coordinator

We'll listen, understand your needs, and introduce a suitable live-in carer — usually within days.